Can People Trust You?
Did you know that people are relying on businesses for their information more than ever? Trust in mainstream media and in government officials is at an all-time low; in fact, […]
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Giving Customers the Best Experience
Customer experience is not the same as customer service. While customer service covers only interactions of customers with employees, the customer experience is everything a person experiences related to your […]
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The Basics of Recognizing and Using Buzzwords
What even is a buzzword? Buzzwords are jargon. Lingo. Words meant to elicit a certain reaction. Buzzwords are often used to make a company sound more “hip” or current, as […]
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Why does AI matter?
What is it about AI that has the tech world buzzing? Artificial intelligence has been in use for quite some time, particularly in search engines like Google so that they […]
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What is machine learning?
“Machine learning” is the term used to describe an artificial intelligence program that can improve over time without the need for direct human intervention. “In essence, machine learning is all […]
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What is artificial intelligence?
In recent years, the words “artificial intelligence” have begun popping up everywhere: billboards, books, blog posts, job postings, and television shows. It all began in the early 20th century, with […]
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